
Property and Community Management
-
Leasing & Marketing
Advertising (digital, ILS, social media, signage)
Tour scheduling (virtual & in-person)
Application processing, tenant screening
Lease execution and renewals
Reputation management (Google, Yelp, ApartmentRatings, etc.)
-
Resident Relation & Retention
Resident events & community engagement
Conflict resolution and tenant communication
Lease enforcement and compliance
-
Financial Management & Reporting
Budget preparation (annual operating budgets)
Rent collection & delinquency management
Payables management (vendor payments, utilities, taxes)
Financial reporting (monthly, quarterly, annual reports)
Tax preparation support
-
Capex & Asset Management
Preventive maintenance programs
Work order management
Vendor management (landscaping, pest control, pool service, etc)
24/7 emergency maintenance
Capital project oversight (roof replacements, HVAC upgrades, exterior improvements)
-
Compliance & Risk Management
Preventive maintenance programs
Work order management
Vendor management (landscaping, pest control, pool service, etc)
24/7 emergency maintenance
-
Staffing & Human Resources
On-site staff recruitment and training (property managers, leasing agents, maintenance techs, porters)
Payroll processing
Employee benefits management
Compliance with Texas labor laws
-
Technology & Systems
Property management software (Yardi, RealPage, Entrata, AppFolio)
Resident portals and apps (rent payments, maintenance requests)
CRM systems for lead management
Business intelligence dashboards for ownership reporting